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We have a 24 Hours return policy, which means you have 24 Hours after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase and a complete, unbroken unboxing video as proof of the product’s condition upon arrival.
To start a return, contact us at peakifystore@gmail.com. Please note that returns will mostly done through the delivery partner but in any case if that not possible you will need to be sent to the following address:
118A, Tavarekere Main Rd, Bengaluru, KA, 560029, India
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please note, if your country of residence is outside India, shipping your goods may take longer than expected.
For any return-related queries, feel free to contact us at peakifystore@gmail.com.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right as quickly as possible.
Unfortunately, certain items cannot be returned, such as:
Sale items or gift cards are also non-returnable.
To ensure that your return request is valid, you must provide a full, continuous unboxing video clearly showing:
Failure to provide this unboxing video will result in the rejection of your return request.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method within 10 business days.
Please note, it may take some time for your bank or credit card company to process and post the refund as well. If more than 15 business days have passed since we’ve approved your return, please contact us at peakifystore@gmail.com.